Purple Urchin is excited to announce we've launched our Refill Program! Environmental due diligence and conscious consumerism has always been a large part of who we are. Purple Urchin's products are made with natural ingredients, meaning when our line of bath and body products are washed down the drain they are low impact to the environment. Our team decided we wanted to do the same with the packaging our products are offered in. We have been transitioning away from single-use bottles and containers and pivoting towards reusable ones! 

To enable our customers to reuse their Purple Urchin bottles and jars, they can come to Purple Urchin and purchase a refill of their favourite clean beauty, natural bath and body products! 

HOW DOES OUR REFILL PROGRAM WORK?

BRING IN YOUR EMPTY, SANITIZED PURPLE URCHIN BOTTLE OR JAR TO OUR STORE

When you need to re-up your supply of PU products, you can bring your previously purchased bottle or jar back to Purple Urchin for refill. Please ensure your bottle or jar is clean and sanitized. We recommend using isopropyl alcohol to clean your bottle or jar. Let it dry (completely) before bringing it in to refill. If your bottle or jar has previous product residue in it or is wet, it can disrupt the performance of the product we make, as well as cause bacteria build up. Therefore, we would not be able to provide you with a refill to ensure our quality standards.
For some tips on how to prep your specific bottle or jar, visit the product page of the product you will be refilling on our website for a step by step guide.

When you arrive at the store to refill, bring your bottle or jar to the refill counter (back cash) and let a sales associate know you're there for a refill and what product you'll be refilling.   
Please note: Only Purple Urchin containers are eligible for the refill program.
OUR TEAM WILL REFILL YOUR PURPLE URCHIN BOTTLE OR JAR 
Our team will fill up your bottle or jar with the product of your choice. Once we have filled your bottle or jar up, the cashier will enter it into our POS with a 15% discount applied to all refills, with the exception of the 1L liquid soap bottles, which will be discounted by $2 each.
Please note: We can only fill your bottle or jar with product if we sell it in the same size. For instance, we cannot fill a large Chill Out Foot Soak jar (sold at 200 g) with a lotion that is normally sold in 60ml or 240 ml quantities.

REFILL PROGRAM RULES AND POLICY

Sales will be charged by the regular price of the product with a 15% discount (for most product) or a $2.00 discount (for 1L liquid soap) applied at checkout.
 
Customers cannot change their mind about a product after the bottle or jar has been filled. For example, they can't realize halfway through us filling their bottle that they actually meant to ask for a different liquid soap. Once our team has started to pour the product, the product becomes final sale.