We are now offering local delivery to several parts of Ottawa and Gatineau for as low as $6! (see map below)

If the delivery address postal code is in one of our delivery areas, you will automatically be shown your delivery options at checkout, under the "shipping" tab.

Each delivery option will show you the price, the date you will receive your order, and the time of day by which you'll receive it. 

For condos or apartments: the courier will use the provided buzzer code. If unavailable, the package will be left at the furthest most secure location the courier can access (ie vestibule, lobby, concierge, mail room, etc).

You will receive email and text updates when your order is out for delivery. In most cases, you will not be required to be at home to receive your delivery. 

FREE DELIVERY FOR ORDERS OVER $150 (after applicable discounts and before tax). 

Areas we deliver to are shown in darker green on the map below. 

Postal codes beginning in the following three characters are within our delivery zone:

J8P*, J8T*, J8X*, J8Y*, J8Z*, J9A*, J9H*, J9J*, K1A*, K1B*, K1C*, K1E*, K1G*, K1H*, K1J*, K1K*, K1L*, K1M*, K1N*, K1P*, K1R*, K1S*, K1T*, K1V*, K1W*, K1X*, K1Y*, K1Z*, K2A*, K2B*, K2C*, K2E*, K2G*, K2H*, K2J*, K2K*, K2L*, K2M*, K2P*, K2R*, K2S*, K2T*, K2V*, K2W*, K4A*, K4C*, K4M*, K4P*

TERMS

P.O. BOXES ARE NOT ELIGIBLE FOR LOCAL DELIVERY. 

Delivery addresses must include: street number, street name, city, postal code, and unit or suite number if applicable.

If you neglect to provide all applicable address details/correct details and the delivery attempt fails because of this, the package will be returned to Purple Urchin. You can then either choose to have it sent back out at your own expense or to pick it up in store.

If your failure to provide all applicable delivery address details/correct details results in your package being lost or stolen, Purple Urchin will not be held responsible.

For condos or apartments: the courier will use the provided buzzer code. If unavailable, the package will be left at the furthest most secure location the courier can access (ie vestibule, lobby, concierge, mail room, etc). Purple Urchin will not be held responsible for any packages that are lost or stolen as a result of having been left in a lobby or other area accessible to other residents af the building.

Our delivery service provider requires a phone number on file for each delivery. If you do not want to share your phone number, you will not be able to complete a local delivery order.